Frequently Asked Questions (FAQ)

Tickory is a Binance Spot + Perps scanner. It runs scheduled scan rules and routes matches to Email, Telegram, Discord, and Webhooks.

Tickory is an alerting and monitoring platform. It does not execute trades.

• Multi-symbol scanning with one rule set
• Server-side schedules that keep running in the background
• Multi-channel routing with retries and delivery history
• Activity visibility to explain what ran and what matched

No. Start with Scan Templates or the Visual Builder. Advanced users can write Scan Rules using CEL-style syntax.

Yes. The Free plan includes:

• 1 active scan
• 60s minimum schedule interval
• 20 alerts/day
• Email alerts

1. Open tickory.app/join-beta
2. Enter your email address and continue to registration
3. Create your account with email + password
4. Start scanning immediately

Direct signup at tickory.app/register is also available.

Via Paddle checkout:

• Credit/Debit cards
• PayPal
• Apple Pay / Google Pay

Yes. Cancel from Settings → Billing → Manage Subscription.

Tickory uses Binance candles with standard RSI/MA calculations. Values are designed to align with TradingView for the same symbol and timeframe.

• 1m
• 5m
• 15m
• 1h

Not yet. Tickory currently supports Binance Spot and Binance Perpetuals.

See the Supported Symbols page for current Spot/Perp coverage and the public symbols API endpoint.

Check these:

1. Email in spam? Check spam/junk
2. Destination configured? Verify alert destinations in your scan
3. Daily cap reached? Alerts reset at midnight UTC
4. Cooldown active? Same symbol on same scan may be suppressed
5. No matches found? Verify latest scan run output

Depends on matches, batching, cooldowns, and your per-day cap settings.

Tickory uses hybrid batching to reduce alert noise during bursty runs.

Yes. Telegram routing is supported on paid tiers.

1. Create or open a scan
2. Enable schedule
3. Pick interval allowed by your tier
4. Monitor runs in Activity

Scan Rules are boolean expressions used to decide if a symbol matches. The advanced editor uses CEL-style syntax.

Scan Rules reference →

Typical runs complete in seconds, depending on active symbol count, rule complexity, and queue load.

• HTTPS/TLS in transit
• Bcrypt password hashing
• JWT authentication
• Rate limits and tenant isolation checks

Security details →

• Midnight UTC
• Time display in app is local, but reset boundary is UTC

Email: [email protected]

Include:

• Your email address
• Detailed description
• Steps to reproduce
• Error messages (exact text)

• Best-effort support during beta
• Report critical issues from in-app “Report Issue”